INTRODUCTION:

Capita is conducting a walk-in drive in Pune for the role of Customer Service Executive (Voice) in a UK-based logistics process. This opportunity is open to both freshers and experienced candidates who are interested in working in an international customer support environment. Candidates with good communication skills and willingness to work in UK shifts can apply. This role offers a professional work environment and exposure to global clients.

Company Name: Capita
Job Role: Customer Service Executive (Voice)
Job Type: Walk-in Drive
Location: Pune (Magarpatta SEZ)
Experience: 0 to 5 Years
Qualification: HSC / Graduate
Number of Openings: 50

JOB DESCRIPTION:

Capita is hiring candidates for a UK-based logistics process through a walk-in drive. In this role, candidates will provide customer support via voice, chat, and email channels. The job involves handling customer queries, resolving issues efficiently, and maintaining high levels of customer satisfaction. Candidates will work in a structured environment with UK shift timings and rotational offs.

ELIGIBILITY CRITERIA:

  • Education: HSC or Graduate candidates are eligible
  • Experience: Freshers and candidates with up to 5 years of experience can apply
  • Skills Required: Good communication skills, customer handling ability, basic computer knowledge
  • Additional Requirements: Candidates must be comfortable working in UK shifts

JOB RESPONSIBILITIES:

  • Handle customer queries through voice, chat, and email support
  • Provide accurate and timely solutions to customer issues
  • Maintain professional communication with customers
  • Ensure customer satisfaction and service quality
  • Follow company processes and guidelines
  • Work in UK shifts with rotational offs

SALARY DETAILS:

  • Salary: ₹3 LPA to ₹4.5 LPA

SELECTION PROCESS:

  • Round 1: HR Screening
  • Round 2: Communication / Voice Assessment
  • Round 3: Operations Round

PERKS & BENEFITS:

  • Opportunity to work in a UK-based process
  • Exposure to international customer support environment
  • Professional and inclusive work culture
  • Career growth opportunities

IMPORTANT INSTRUCTIONS:

  • Carry updated resume and valid ID proof
  • Follow the walk-in timing strictly
  • Candidates must be comfortable with UK shifts (12 PM – 2 AM window)
  • Be prepared for on-the-spot interview process

WALK-IN DETAILS:

Join Our Official WhatsApp Channel

  • Date: 20th April to 24th April 2026
  • Time: 11:00 AM to 4:30 PM

WALK-IN VENUE & MORE DETAILS:

                        Check Here

MORE WALK-INS:

                        Check Here

TIPS FOR CANDIDATES:

  • Carry multiple copies of your resume and ID proof
  • Practice communication and customer handling skills
  • Prepare for voice-based interview questions
  • Dress in formal attire for a professional impression
  • Reach early to complete the interview process smoothly

FREQUENTLY ASKED QUESTIONS (FAQs):

  • Who can apply for this walk-in drive?
    HSC and graduate candidates, both freshers and experienced, can apply.
  • Is this a voice or non-voice role?
    This is primarily a voice role with additional chat and email support.
  • What are the shift timings?
    UK shifts within the window of 12 PM to 2 AM.
  • What is the salary offered?
    ₹3 LPA to ₹4.5 LPA.
  • Do I need to apply online?
    No, candidates can directly attend the walk-in drive.

CONCLUSION:

This Capita walk-in drive is a great opportunity for candidates looking to build a career in international customer service and logistics processes. With competitive salary packages and exposure to UK-based operations, this role provides strong career growth potential. Eligible candidates should attend the walk-in drive within the given schedule and make the most of this opportunity.