INTRODUCTION:

HBR (Human Before Resource) is conducting a mega walk-in drive for freshers and experienced candidates for international voice and chat processes. This opportunity is ideal for candidates who have strong English communication skills and are looking to build a career in BPO, customer support, and backend operations. Candidates from 12th pass to graduates can attend this walk-in and explore career opportunities with global clients in domains like travel, healthcare, and telecom.

Company Name: HBR (Human Before Resource)
Job Role: Process Associate (Voice / Chat / Email Support)
Job Type: Walk-in Drive
Location: Noida, Delhi, NCR
Experience: 0 to 5 Years
Qualification: 12th Pass / Graduate / Postgraduate
Number of Openings: 100

JOB DESCRIPTION:

HBR is hiring candidates for international voice and chat support roles through a walk-in process. In this role, candidates will handle customer queries, manage email support, and work on backend processes like order management and client database handling. The job requires strong analytical skills, attention to detail, and the ability to multitask across tools and systems. Candidates will also be responsible for ensuring compliance with company policies and maintaining service quality.

ELIGIBILITY CRITERIA:

  • Education: 12th pass, graduate, or postgraduate candidates can apply
  • Experience: Freshers and candidates with up to 5 years of experience are eligible
  • Skills Required: Excellent spoken and written English, basic computer knowledge, typing skills, analytical ability
  • Additional Requirements: Immediate joiners preferred, willingness to work in rotational shifts

JOB RESPONSIBILITIES:

  • Handle customer queries through voice, chat, and email support
  • Process and resolve client requests accurately and efficiently
  • Maintain and update client databases
  • Manage order-to-cash processes and verify payment details
  • Ensure compliance with company policies and procedures
  • Collaborate with internal teams for smooth workflow
  • Maintain productivity and quality standards

SALARY DETAILS:

  • Salary: ₹2 LPA to ₹6.5 LPA (based on role and experience)**

SELECTION PROCESS:

  • Round 1: HR Screening
  • Round 2: Communication / Skill Assessment
  • Round 3: Final Operations Round

PERKS & BENEFITS:

  • Opportunity to work with global clients (Travel, Healthcare, Telecom)
  • Career growth and skill development opportunities
  • Professional work environment
  • 5-day working with 2 rotational offs

IMPORTANT INSTRUCTIONS:

  • Immediate joiners are preferred
  • Carry updated resume and valid ID proof
  • Ensure strong English communication skills before attending
  • Follow walk-in timing strictly
  • Be prepared for on-the-spot interview process

WALK-IN DETAILS:

Join Our Official WhatsApp Channel

  • Date: 16th April to 30th June 2026
  • Time: 10:30 AM to 5:30 PM

WALK-IN VENUE & MORE DETAILS:

                        Check Here

MORE WALK-INS:

                        Check Here

Contact Numbers: 7678572840 / 7290845078 / 9125616657

TIPS FOR CANDIDATES:

  • Carry multiple copies of your resume and ID proof
  • Practice English communication and typing skills
  • Prepare for customer support and scenario-based questions
  • Dress in formal attire for a professional impression
  • Reach early to complete the interview process smoothly

FREQUENTLY ASKED QUESTIONS (FAQs):

  • Who can apply for this walk-in drive?
    Candidates who are 12th pass, graduates, or postgraduates can apply.
  • Is this a voice or non-voice role?
    This includes voice, chat, and email support roles.
  • What is the salary offered?
    Salary ranges from ₹2 LPA to ₹6.5 LPA based on role and experience.
  • Is experience mandatory?
    No, freshers can also apply.
  • Do I need to apply online?
    No, candidates can directly attend the walk-in drive.

CONCLUSION:

This HBR walk-in drive is a great opportunity for candidates looking to start or grow their career in international BPO processes. With multiple roles, good salary packages, and exposure to global clients, this opportunity is suitable for both freshers and experienced candidates. Interested candidates should attend the walk-in drive within the given schedule and take advantage of this opportunity.