INTRODUCTION:

Smartworks is conducting a walk-in interview in Gurugram for the role of Guest Relation Executive. This opportunity is ideal for candidates with 0–2 years of experience in hospitality, hotel management, or coworking environments. Candidates who have strong communication skills, a customer-focused mindset, and interest in front office operations can attend this walk-in. This role offers exposure to a professional workspace environment and opportunities to grow in the hospitality and real estate sector.

Company Name: Smartworks
Job Role: Guest Relation Executive
Job Type: Walk-in Drive
Location: Gurugram (DLF Phase 5, Sector 43)
Experience: 0 to 2 Years
Qualification: Diploma / Hospitality or related degree
Number of Openings: 3

JOB DESCRIPTION:

Smartworks is hiring candidates for the Guest Relation Executive role through a walk-in process. In this role, candidates will act as the first point of contact for customers and visitors. The job involves managing reception operations, handling customer queries, coordinating with internal teams, and ensuring smooth day-to-day operations within the workspace. Candidates will also support member engagement activities and maintain a welcoming and professional environment.

ELIGIBILITY CRITERIA:

  • Education: Diploma or degree in hospitality or related field
  • Experience: 0 to 2 years of experience in hotel, hospitality, or coworking industry
  • Skills Required: Strong communication skills, organizational ability, attention to detail, customer handling skills
  • Additional Requirements: Ability to work in a fast-paced environment and manage multiple tasks efficiently

JOB RESPONSIBILITIES:

  • Act as the first point of contact for customer queries (SPOC)
  • Manage reception and front office operations during business hours
  • Greet visitors, handle walk-ins, and schedule tours
  • Support account management team in daily operations
  • Assist in member onboarding (move-ins) and exit processes (move-outs)
  • Coordinate events and build relationships within the workspace community
  • Ensure smooth functioning of the workspace and maintain service quality

SALARY DETAILS:

  • Salary: ₹2.25 LPA to ₹4 LPA

SELECTION PROCESS:

  • Round 1: HR Interview
  • Round 2: Operations / Manager Round
  • Round 3: Final Discussion

PERKS & BENEFITS:

  • Opportunity to work in a leading coworking company
  • Professional work environment with growth opportunities
  • Exposure to hospitality and corporate workspace operations
  • Skill development in customer service and operations management

IMPORTANT INSTRUCTIONS:

  • Carry updated resume and valid ID proof
  • Ensure eligibility based on experience and qualification
  • Dress in formal attire for front office role
  • Be prepared for on-the-spot interview process
  • Follow the reporting time strictly

WALK-IN DETAILS:

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  • Date: 23rd April to 24th April 2026
  • Time: 2:00 PM to 6:00 PM

WALK-IN VENUE & MORE DETAILS:

                        Check Here

MORE WALK-INS:

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TIPS FOR CANDIDATES:

  • Carry multiple copies of your resume and ID proof
  • Prepare for customer interaction and front office questions
  • Maintain a professional and friendly attitude
  • Focus on communication and presentation skills
  • Reach early to avoid delays

FREQUENTLY ASKED QUESTIONS (FAQs):

  • Who can apply for this walk-in drive?
    Candidates with 0–2 years of experience in hospitality, hotel, or coworking industry can apply.
  • What is the job role offered?
    Guest Relation Executive (front office and customer handling role).
  • Is this a technical role?
    No, this is a hospitality and customer service-based role.
  • What is the salary range?
    ₹2.25 LPA to ₹4 LPA.
  • Do I need to apply online?
    No, candidates can directly attend the walk-in interview.

CONCLUSION:

This Smartworks walk-in drive is a strong opportunity for candidates looking to build a career in hospitality, front office operations, and coworking environments. With good salary packages, professional exposure, and growth opportunities, this role is suitable for candidates aiming to develop customer service and operational skills. Eligible candidates should attend the walk-in interview within the given schedule.