About This Opportunity

Wipro, partnering with Experis, is holding a walk-in drive for Service Desk Administrator positions across Hyderabad, Bangalore, and Pune. Whether you're a fresher just starting out or someone with a few years of IT support experience, this could be a solid entry point into enterprise IT.

Quick Overview

  • Company: Wipro (through Experis)
  • Role: Service Desk Administrator – L1 IT Support
  • Locations: Hyderabad / Bangalore / Pune
  • Experience: 0 to 4 years
  • Education: Any graduate
  • Openings: 5
  • Salary: ₹3.5 LPA – ₹6 LPA

What You'll Actually Be Doing

Day to day, you'll be the first point of contact when users run into IT issues. You'll log tickets, troubleshoot problems, follow up on resolutions, and make sure things don't fall through the cracks. The work revolves around tools like ServiceNow and processes under the ITIL framework, so familiarity with those is a plus. You'll also keep an eye on SLAs and handle escalations when issues need to go up the chain.

Who Should Apply

If you have a basic grasp of IT support, know your way around ticketing tools, and can communicate well with users, you're a good fit. Specific things they're looking for:

  • ITIL and ServiceNow knowledge
  • Incident and escalation handling
  • Comfortable with MS Office and ticketing platforms
  • Good customer-facing communication

Freshers are welcome — you don't need years of experience to walk in.

Selection Process

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Three rounds — HR screening first, then a technical/skills check, and finally a face-to-face interview. It's all done on the spot during the walk-in itself.

Walk-in Details

  • Dates: 27th April – 30th April 2026
  • Time: 9:30 AM to 5:30 PM
  • Venues: Hyderabad / Bangalore / Pune

MORE WALK-INS:

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Can't make it in person? You can email your resume directly to afreen.banu@in.experis.com

Before You Go

  • Carry a few printed copies of your resume and a valid photo ID
  • Brush up on ITIL basics and common ServiceNow workflows
  • Expect some scenario-based questions — think through how you'd handle a real support situation
  • Dress formally and try to get there early; these drives can get busy

Is It Worth Attending?

Honestly, if you're looking to get your foot in the door at a reputed IT company without going through a long application process, walk-in drives like this are one of the better ways to do it. The pay range is decent for an L1 role, and working in Wipro's environment gives you exposure that's genuinely useful for growing in the IT services space.